khbd's Privacy Policy
Your personal information is completely safe with us — this policy clearly explains how khbd collects, uses, and protects your data.
Your Privacy Is Our Responsibility
This Privacy Policy ("Policy") is intended for players in Bangladesh and applies to the website and services operated by the khbd platform ("we", "us"). By using any khbd service, you agree to the terms of this Policy. We give the highest priority to the privacy of Bangladeshi users and keep your information secure using SSL encryption technology.
Please read this Policy carefully. If you have any questions, contact our support team.
Scope and Purpose of Data Collection
We collect various types of information during registration and use of the khbd platform. This data collection is conducted in a fully transparent manner and is used solely for the purpose of providing legitimate services.
1.1 Identity Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- Address and postal code
- National ID or passport number (where applicable)
1.2 Financial Information
- bKash, Nagad, Rocket, or Upay account number (for transaction processing only)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
1.3 Technical Information
- IP address and device type
- Browser version and operating system
- Cookie and session data
- Time spent on the site and pages visited
How We Use Your Information
khbd uses your personal information for the following purposes:
2.1 Service Operations
- Account creation, verification, and maintenance
- Processing deposit and withdrawal transactions
- Providing bonuses and promotional offers
- VIP program and rewards management
- Customer support
2.2 Security and Compliance
- Preventing fraud and irregular activity
- Ensuring account security
- Age verification — for users aged 21 and above only
- Implementing responsible gaming policies
2.3 Improvement and Communication
- Improving platform performance and user experience
- Presenting content based on your preferences
- Sending important service-related notifications
- Helping resolve technical issues
Cookie Policy
The khbd website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
3.1 Types of Cookies We Use
- Essential Cookies: Required for login sessions and security
- Functional Cookies: For remembering your preferences and settings
- Analytics Cookies: To understand how the site is used
You can control cookies by changing your browser settings. However, please note that disabling certain cookies may cause some features of the site to not work properly.
Data Sharing and Disclosure
khbd does not sell, rent, or exchange your personal information with third parties. However, information may be shared in the following limited circumstances:
4.1 Service Provider Partners
We use trusted third-party services for payment processing, IT infrastructure, and customer support. These partners are given access only to the information necessary to provide their specific services and are required to comply with our privacy standards.
4.2 Legal Obligations
We may provide information to relevant authorities in response to a court order, government directive, or other legal requirement. Such disclosures are beyond our control and are necessary to ensure compliance with the law.
4.3 Fraud Prevention
If there is a suspected case of serious fraud or money laundering, we may share relevant information with the appropriate agencies. This is done in the interest of protecting all users.
Data Security Measures
khbd employs multi-layered technical and organizational measures to ensure the security of your personal and financial information.
5.1 Technical Security
- SSL (Secure Socket Layer) encryption — all data transmissions are secured
- 256-bit encryption technology
- Secure server infrastructure and regular security audits
- Two-Factor Authentication
- Automated suspicious activity detection
5.2 Organizational Security
- Regular staff training on data privacy
- Data access strictly limited on a "need-to-know" basis
- Data protection requirements included in third-party contracts
Please keep in mind that no method of transmitting information over the internet is completely impenetrable. We are committed to providing the highest level of security, but you are also responsible for keeping your account password confidential and not logging in from unfamiliar devices.
Data Retention Period
khbd retains your personal information only for as long as necessary. All relevant data is retained while your account remains active.
Even after an account is closed or becomes inactive, certain information may be retained for a defined period to meet legal obligations, resolve disputes, or for financial auditing purposes. Once the designated period has ended, we delete or anonymize the data using secure methods.
Your Rights
As a user of the khbd platform, you have the following rights regarding your personal information:
7.1 Right of Access and Review
You may request at any time to know what information we hold about you and how it is being used.
7.2 Right to Rectification
If your personal information contains any errors or is incomplete, you may request a correction. General information (name, address, etc.) can also be updated directly from your account settings.
7.3 Right to Erasure
In certain circumstances, you may request that your information be deleted. However, this right may be limited where legal obligations or ongoing transactions are involved.
7.4 Right to Restriction of Processing
In specific cases, you may request that the processing of your information be restricted, if there is a dispute about the accuracy of the information or the basis for processing is being challenged.
7.5 Right to Opt Out of Marketing Communications
You may stop receiving promotional emails or notifications at any time. All such communications will always include an "unsubscribe" or cancellation option.
Privacy of Minors
The khbd platform is for users aged 21 and above only. We do not knowingly collect personal information from any minor. Age verification is mandatory at the time of registration.
If we are informed that a minor's information has entered our system for any reason, we will immediately close the relevant account and securely delete all associated data.
Third-Party Links and Services
The khbd platform may sometimes have connections to third-party services such as payment gateways or game providers. These third parties have their own privacy policies, over which khbd has no control. We recommend that you review their respective privacy policies before using those services.
International Data Transfers
khbd's server infrastructure may rely on international technology providers. As a result, your information may be processed outside of Bangladesh. However, regardless of where your information is processed, the standards of this Privacy Policy will be maintained and SSL encryption will always be active.
Policy Changes and Updates
khbd reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will send a notification to your registered email address and publish the updated version on this page.
Continued use of the platform after the updated Policy is published will be considered acceptance of the new Policy. We therefore recommend visiting this page regularly.
Contact and Complaints
To raise any questions, concerns, or complaints about this Privacy Policy, please contact us:
- Get direct assistance via 24/7 live chat
- Send an email to: [email protected]
- You can reach us in Bengali or English — whichever you prefer
We always take your concerns seriously and strive to resolve them appropriately. Protecting your privacy and trust is our foremost commitment.